Ship Vehicles > Process > Step 4: Pick Up
Arrival Information - Picking Up Your Vehicle at the Port of Destination
Generally vehicles are available the day after barge arrives at the port of destination. Young Brothers makes a courtesy call to the consignee when the vehicle is available to be picked up. To confirm your vehicle arrival and availability, you may call the port of destination as follows:
Confirmation Phone Numbers
| Honolulu: | (808) 543-9311 |
| Hilo: | (808) 935-8903 |
| Maui: | (808) 877-6511 |
| Molokai: | (808) 553-5431 |
| Kauai: | (808) 245-4051 |
| Lanai: | (808) 565-6626 |
| Kawaihae: | (808) 882-7244 |
To pick up your vehicle, please go to the Customer Service Office at the port of destination. A valid form of identification must be presented to verify the identity of the consignee. If the shipment is Collect On Delivery (COD), you will be required to pay for your shipment at this time. You do not need to bring the shipper's copy of the Bill of Lading to pick up the cargo. The Customer Representative will provide you with copies of the Bill of Lading to present to the Freight Clerk, the keys for your vehicle and direct you to the pick up location.
When picking up your vehicle, you should carefully inspect it. Young Brothers makes every effort to safely transport your vehicle. However, because of unforeseen circumstances, if damages occur, please have the Freight Clerk note any damage on the Bill of Lading. Upon exiting Young Brothers' facility, show your blue copy of the Bill of Lading to the Security Officer.
Vehicles not picked up within two days from the barge arrival in the port of destination will be charged appropriate storage charges as per Tariff 5A.
Mahalo for shipping with Young Brothers - Serving Hawaii since 1900!
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